Gt30 Privacy Policy — User Data Protection

This privacy policy explains how gt30 collects, uses, stores, and protects the personal information of users who access our platform. We are committed to safeguarding your privacy in line with industry best practices and applicable data protection laws in Malaysia.

Effective date: 1 January 2026. By using the gt30 platform, you agree to this privacy policy.

1 Information We Collect

Gt30 collects several categories of information when you sign up for and use our platform. All data collection is carried out transparently and solely for the purposes outlined in this policy.

Account Information

When you register, we collect your full name, email address, phone number, date of birth and any information required for identity verification. This is needed to create and manage your gt30 account.

Device & Browser Information

We automatically collect technical information such as device type, operating system, browser type, IP address, screen resolution, and time zone. This data is used to optimise the user experience and detect any suspicious activity.

Local Payment Information

To process deposits and withdrawals in Malaysian Ringgit (MYR), we may collect your bank account number, account holder name, and relevant transaction details. gt30 does not store credit or debit card numbers directly — payment processing is handled through secure, verified providers.

Cookies & Usage Data

We use cookies and similar tracking technologies to record browsing patterns, pages visited, session duration, and user interactions with the platform. This data helps us improve the content and performance of gt30.

2 How We Use Your Information

The information collected is used by gt30 for the following purposes:

Handles account registration, login, and user identity verification.
Processing deposits, withdrawals and financial transactions in MYR securely.
Providing responsive and effective customer support in Bahasa Malaysia.
Sends important notifications related to your account, transactions, and policy updates.
Detecting, investigating and preventing fraud, account misuse and illegal activity.
Meeting legal obligations and the requirements of relevant regulatory authorities.
Continuously improving the platform, our services, and the overall user experience.

3 Cookies & Tracking Technologies

Gt30 uses essential, performance and functional cookies to keep the platform running smoothly and deliver the best user experience. Here are the types of cookies we use:

Session Cookies: Required to maintain your login session and keep your account secure while you are active on the platform.
Preference Cookies: Saves your language settings, time zone, and display preferences for a smoother experience.
Analytics Cookies: Anonymously records usage patterns to help us understand which parts of the platform are most frequently visited and used.
Security Cookies: Used to detect suspicious login attempts and protect your account from unauthorised access.

You can manage your cookie preferences through your browser, though some platform features may not function optimally if essential cookies are disabled.

4 Data Storage & Security

Gt30 takes user data security seriously. All personal information is stored on servers protected with industry-standard encryption. Our security measures include:

Data encryption in transit using SSL/TLS protocols.
Strict access controls — only authorised personnel may access users' personal data.
Continuous security system monitoring to detect any intrusions or data breaches.
A clear incident response procedure in the event of an unexpected data breach.

Your personal data is retained for as long as your account remains active, and for a legally prescribed period following account closure. Data that is no longer required will be securely deleted or anonymised.

5 Sharing Information with Third Parties

Gt30 does not sell, rent, or trade users' personal information to any third party for marketing purposes. However, in certain situations, we may share information with the following parties:

Payment Service Providers: Transaction information is shared with verified and legitimate payment providers such as banks and local eWallet operators to process MYR transactions.
Legal Authorities: gt30 will disclose required information to the relevant authorities when mandated by law, court order, or regulatory compliance obligations.
Technical Service Partners: Hosting, security, and infrastructure service providers that assist us in operating the platform may access data within a limited and controlled scope, governed by strict confidentiality agreements.

All data sharing with third parties is conducted in accordance with this privacy policy and supported by appropriate contractual safeguards to keep your data protected.

6 User Rights, Policy Changes & How to Contact Us

Your Rights as a User

As a gt30 user, you have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: If your information is inaccurate or out of date, you have the right to request a correction through your account dashboard or by contacting our support team.
Right to Erasure: Under certain circumstances permitted by law, you may request the deletion of your personal data after closing your account.
Right to Object: You may object to the processing of your data for specific purposes by contacting the gt30 support team.

Changes to This Policy

Gt30 reserves the right to update this privacy policy from time to time to reflect changes in data practices, technology, or legal requirements. The latest version of this policy will always be available on this page with an updated effective date. Continued use of the gt30 platform following any changes constitutes acceptance of the revised policy.

Contact Support

If you have any questions, concerns, or requests regarding your data privacy, please contact the gt30 team by email at: [email protected]. You may also visit the FAQ for more information.

Still Have Questions About Your Data Privacy?

Visit our FAQ section or register a gt30 account to start using the platform with confidence.